1、DEMO集团简介

详见”关于我们”。

2、在DEMO投注个人资料安全吗？

我方有责任维护及保密您的个人资料不会泄漏给任何第三方，所有用户信息皆传送到安全端口并储存于保密的环境下。所有数据都受到限制及严密监控。我方亦有要求交易网来的银行，信用卡中转代理等严格保密客户的资料。

3、网上博彩是否合法？

必须遵守当地的法规，若未遵守当地法规者我方一概不负任何责任。

4、在DEMO投注是否有年龄限制？

投注合法年龄必须年满18岁，并遵守当地法规。否则我方一概不负任何责任。

5、申请帐号是否要填写真实姓名？

是的，在”立即开户”真实姓名栏位里必须与提款户口相同，否则无法提款。

6、请问忘记密码或连续输入密码错误时怎么办？

若忘記您的密碼，请点击”在线客服”提供您会员帐号及可以证明本帐号是您本人的相关文件，会由客服人员查核您身分确认无误之后会帮您解决问题。

7、会员等级是如何分，如何升级？

这部份请会员需要经营好自己的帐号，经审核过后每月月初会自动调升会员等级，如须知详情请洽在线客服

1.DEMO有哪些游戏？

DEMO目前为您提供“运动博弈”最全的“真人娱乐”“电子游艺”“对战益智”“彩票游戏”

2.我该如何为我的游戏账号充值？

公司目前提供两种方式入款，1.在线存款 2.公司入款，请您点击线上存款选择其中一种方式入款，谢谢！（注：选择公司入款的客户，请您在每次入款前务必与我们联络确认汇款账号，如将款项存入已过期账号，DEMO将无法查收，恕不负责，请您留意，谢谢！）

3.为什么在线支付成功后额度没有立即返到我的游戏帐号呢？

这是因为在线支付系统需要经过密锁切换及内部验证程序，而这也是我们的保安程序之一，所以请您不必担心，款项一定不会丢失。如果您在在线支付超过30分钟后仍然还未收到您的款项，请与我们客服联系处理。

4.当我在真人游戏赢了钱，我该如何提款？

请您点击“提款”输入您的提款密码，再按要求填写您要提取的金额，然后再点击确定。谢谢！

5.如何证明游戏结果是实时的？

您可以通过游戏的视频影像进行监查，视频内的画面均为现场娱乐城所播放的画面是同步的。我们确保所有游戏结果均为真实的实时结果。

6.我可以先浏览你们的游戏吗？

我们非常欢迎您浏览我们的游戏系统。当然，这是免费的。您只需在我们的网站后进行注册后即可以登入浏览我们的游戏。

7.我该如何申诉游戏的错误？

由于DEMO是一个通过网络直播的真实游戏，正如所有真实的赌场一样，所以亦有可能会有出现错误发牌事件。如果您相信错误是由荷官引致，请你将您的投诉加上依照以下格式的完整资料发电邮至 [email protected] 我们将会尽快协助您探讨及解决有关问题。

1.进行游戏对系统配置有要求么？

我们设计的网页将会提供新一代浏览器服务，提供更好的特点，让您能够享有更好的投注乐趣。我们希望您能使用Internet Explorer 6.0或者是以上的浏览器版本。

2.为什么系统会将我登出？

这是网页的保安程式之一，当您在一定的时间内没有使用有关的网页，那么有关的网页将不再活跃，并且无法浏览最新的页面，在此您必需重新登入；若您重新登入后情况仍然一样请立即联系我们。

3.为什么需要清除网页快取？

如果您无法浏览新的网页或者是最新的页面，并且发现所浏览的是相同或者是旧的页面，这表示您的记忆体已经满载。 IE以及Netscape的经常使用将导致记忆体的储存，要解决这个问题，只需依照以下的步骤：

• INTERNET EXPLORER 6.0或者是以上的浏览器版本
• 在您的桌面浏览器，使用滑鼠右击。
• 点击“Internet属性”。
• 再按“删除档”中的“删除所有脱机内容”键。
• 关闭浏览器，重新启动IE浏览器。
• 这将会清除记忆体快取，并不会清除Cookies或者是重要程式档案。

Q: 最低的硬体系统要求是什么?

任何可以接上互联网的电脑。

• SVGA显示卡–最少要1204x768像素256色彩以上。
• 区域宽频。
• Windows , Mac OS X , Linux作业系统。
• Internet Explorer浏览器v6.0 或以上 (版本7.0 或以上更好)，Mozilla Firefox (浏览器v3.0 或以上)，Opera (浏览器v8.0 或以上)，Chrome(浏览器v6.0 或以上)，Safari (浏览器v4.0 或以上)
• 要浏览DEMO，你可以在 Macromedia网站下载Macromedia Flash Player浏览器附加程式(8.0或以上版本)。

1. Introduction of DEMO Group

See "About Us" for details.

2. Is it safe to bet personal data on DEMO?

It is our responsibility to maintain and keep your personal data confidential. It will not be leaked to any third party. All user information will be transmitted to a secure port and stored in a confidential environment. All data are restricted and closely monitored. We also require banks and credit card transfer agents from the trading network to strictly keep confidential the information of customers.

3. Is online gambling legal?

We must abide by the local laws and regulations. If we fail to abide by the local laws and regulations, we will not bear any responsibility.

4. Is there an age limit for betting on DEMO?

The legal age of betting must be over 18 years old and abide by local laws and regulations. Otherwise, we will not bear any responsibility.

5. Does the application account need to fill in the real name?

Yes, in the real name field of "open an account immediately", it must be the same as the withdrawal account, otherwise it cannot be withdrawn.

6. What happens when you forget your password or enter a password incorrectly in succession?

If you forget your password, please click on "Online Customer Service" to provide your membership account and relevant documents that can prove that this account is your own. Customer service personnel will check your identity and help you solve the problem.

7. How does the membership level be graded and upgraded?

This part asks members to manage their own account number well. After verification, members will be automatically upgraded at the beginning of each month. For further information, please contact online customer service.

1. What games does DEMO have?

DEMO currently provides you with the most complete "live entertainment", "electronic entertainment", "battle wisdom" and "lottery game".

2. How can I recharge my game account?

The company currently provides two ways to make money. 1. Online deposit 2. Online deposit 2. Companies make money. Please click on online deposit to choose one of the ways to make money. Thank you. (Note: Choose the customers who make money from the company, please contact us to confirm the remittance account before every time you make money. If you deposit the money in the overdue account, DEMOi will not be able to collect it. We are not responsible for it. Please pay attention to it. Thank you!)

3. Why didn't the amount return to my game account immediately after the online payment was successful?

This is because the online payment system needs to undergo lock switching and internal verification procedures, which is one of our security procedures, so please do not worry, the money will not be lost. If you still haven't received your payment after more than 30 minutes of online payment, please contact our customer service for processing.

4. When I win money in a real-life game, how do I withdraw money?

Please click "withdrawal" to enter your withdrawal password, then fill in the amount you want to withdraw as required, and then click to confirm. Thank you!

5. How to prove that the game results are real-time?

You can monitor the video image of the game. The pictures in the video are synchronized with the pictures played by the live entertainment city. We ensure that all game results are real-time results.

6. May I browse your games first?

We welcome you to browse our game system. Of course, it's free. You can log in and browse our game just after registering on our website.

7. How can I complain about game mistakes?

Because DEMO is a real game broadcast live on the Internet, just like all real casinos, there may also be a mistake in licensing. If you believe that the mistake was caused by the Dutch official, please email your complaint with complete information in the following format to 303 [email protected]. We will assist you in discussing and solving the related problems as soon as possible.

1. Are there any requirements for system configuration?

Our web pages will provide a new generation of browser services, provide better features, so that you can enjoy better betting fun. We hope you can use Internet Explorer 6.0 or more browser versions.

2. Why will the system log me out?

This is one of the security programs for web pages. When you do not use the relevant web pages for a certain period of time, the relevant web pages will no longer be active and unable to browse the latest pages. Here you must re-login. If you still have the same situation after re-login, please contact us immediately.

3. Why do you need to clear web caches?

If you can't browse new pages or the latest pages and find that you are browsing the same or old pages, it means that your memory is full. The frequent use of IE and Netscape will lead to memory storage. To solve this problem, the following steps are needed:

• INTERNET EXPLORER 6.0 or more browser versions
• In your desktop browser, right-click with the mouse.
• Click on Internet Properties.
• Then press "Delete all offline content" in "Delete File".
• Close the browser and restart IE browser.
• This wipes out memory caches and does not wipe out cookies or important program files.

Q: What is the minimum hardware system requirement?

Any computer with Internet access.

• SVGA display card - at least 1204 x 768 pixels 256 colors.
• Regional broadband.
• Windows, Mac OS X, Linux operating system.
• Internet Explorer Browser V6.0 or above (version 7.0 or better), Mozilla Firefox (browser V3.0 or above), Opera (browser v8.0 or above), Chrome (browser V6.0 or above), Safari (browser v4.0 or above)
• To browse DEMO, you can download the Macromedia Flash Player browser add-on (version 8.0 or above) on the Macromedia website.